Operating Policies

RENTAL POLICIES


To reserve a vehicle, a 50% deposit is required with the remainder of the rental charge due one week before departure.  If a reservation is made within one week of departure date the full price deposit for all your party members is required.  Some specials require full payment up front.

All participants are required to complete a participant agreement form. All minors will need to have a parent or legal guardian sign their participant agreement form.


Cancellation/Refund Policy: All cancellations will be charged a 5% customer convenience fee. 


We will refund the deposit money, less the cancellation fee, for any cancellations made 30 days or more prior to the scheduled pick-up date for RV / Travel trailers & 2 weeks for all other rentals.  No refunds will be given for cancellations made inside of 30 days for RV / Travel trailers & 13 days for all other rentals, prior to the scheduled pick-up date if we cannot rebook the scheduled vehicles.   


No-shows are charged the full fees for the reservation made. Parties arriving with less people than expected and requesting less vehicles than reserved will be charged the full fee of the original reservation.


A security deposit is required for each machine prior to departure. We ask that you bring a major credit card at the time of check-in.  No charges will be seen on your card unless you cause damage to the machine.  Prior to departure and upon return, you will inspect the machines just like you would a car rental.  You will be responsible for any and all damages to the machines while they are in your care.  Other charges may also include late fees, recovery fees, and revenue lost from existing bookings, which are impacted due to a machine being down for repairs.


PLEASE ARRIVE 30 MINUTES EARLY TO DO THE PAPERWORK SO YOU HAVE YOUR FULL TIME TO RIDE.


To rent our vehicle(s), you must be 21 years of age with a valid driver’s license and a major credit card for possible damages to the vehicle(s).


We suggest that you call your insurance agent ahead of time and try to get a binder for the vehicles you are going to rent.  We have no liability insurance on the vehicles and you are responsible totally for all damages that occur during your rental period and while in your possession.